We at ORI are continuously striving to improve our company and to make ourselves more valuable to you, our customer. Please help us in our endeavor by completing this customer survey.

*Order #   Name Company Name e-mail Phone # *Required Field ORI will never sell or distribute any private information, including name, email & telephone number. Please select the response that best describes your experience with ORI: N/A Did not Meet Somewhat Met Fully Met 1 My Account Representative was receptive to understanding my needs. 2 My Account Representative was honest about availability and likely delivery. 3 My Account Representative thoroughly explained ORI’s Terms and Conditions. 4 My Account Representative was flexible in meeting my needs. 5 My order was placed promptly. 6 My Account Representative was accessible to answer any questions. 7 My Account Representative was prompt in getting back to me with answers. 8 Any possible delays were communicated promptly. 9 Sufficient notification was provided prior to delivery and/or installation. N/A Did not Meet Somewhat Met Fully Met 10 My delivery and/or installation started on time. 11 Delivery was made courteously and efficiently. 12 Delivery was in good condition and free of damages. 13 Delivery and/or installation staff removed any trash and cleaned furniture thoroughly before departing. 14 My requests made during delivery and/or installation were handled courteously. 15 My work was completed within the timeframe stated. 16 Any problems with my order were handled promptly. 17 The final result of my order was exactly what I expected. 18 My overall experience with ORI. N/A Not Likely Somewhat Likely Very Likely 19 I will buy from ORI when a need arises. 20 I would recommend ORI. Additional Comments: