General Responsibilities

The successful candidate will support our sales and order process while providing the highest level of customer service to ORI’s clients.
This individual will be expected to embody and uphold ORI’s values in their daily work.

Specific Administrative Responsibilities

• Support internal sales and design teams by following ORI’s established processes
• Enter quotes and manage orders within the ORI ordering system
• Proactively track and manage the status of existing orders to meet delivery and installation targets
• Resolve order-related issues and communicate resolutions to all relevant parties (internal and external)
• Meet regularly with sales to review backlog and internal status reports
• Monitor open issues, exceptions, late or non-acknowledged items, and those not yet invoiced
• Communicate discrepancies and exceptions to project teams for follow-up

Qualifications

• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook
• Strong communication skills and ability to build effective relationships
• High attention to detail and excellent organizational skills
• Familiarity with product ordering systems preferred

ORI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or national origin.